Virtual Archives - The Center For Appreciative Inquiry

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Activating Citizen-Driven Communities with Appreciative Inquiry

SUPPORT COMMUNITY DEVELOPMENT WITH APPRECIATIVE INQUIRY

Appreciative Inquiry (AI) is a highly effective change model that supports community development efforts by inviting community members to engage in meaningful discussions that identify strengths, create shared visions, develop strategies, and inspire action for change.

AI’s inclusive design builds collective capacity by pooling the community’s knowledge, experience, and strengths in generating new opportunities. Through the art of positive inquiry, community members come together in a collaborative search for strengths, passions, values, and actions which facilitates citizen-driven actions and change. Drawing on these strengths, AI empowers communities and its citizens to chart a path to turn their vision into reality.

“The interactive activities and thought-provoking discussions encourage participants to think critically and apply concepts in practical scenarios. Her success in achieving valuable insights from participants is undoubtedly attributed to her approach, passion, and knowledge.” – Anna Pijaca (Research and Engagement Manager | City Experience and Engagement, Local Council).

Learn how Appreciative Inquiry can renew energy and hope and inspire action in communities you belong to, work with, and serve.

LEARNING OUTCOMES:

After completing Activating Citizen-Driven Communities with Appreciative Inquiry, you will be better able to:

Understand how Appreciative Inquiry (AI) and strengths/asset-based approaches can be applied to community development work.

Confidently question and challenge deficit-based community development practice and introduce strengths-based, Appreciative Inquiry approaches to foster citizen driven communities.

Identify and appreciate assets and strengths and elicit positive stories to discover what strong in our communities.

Formulate and ask powerful, positive, and generative questions.

Intentionally seek new ways of understanding, defining, labelling, and interacting with people and groups we work with.

Apply AI tools and practices for community conversations, engagement, and planning.

Positively impact their organization by introducing concepts and practices that enhance the capacity of staff to work more effectively with communities.

EVENT DATES AND TIMES:

	SESSION 1	SESSION 2	SESSION 3	SESSION 4
Western Hemisphere	Monday June 17, 2024 5:30pm-8:00pm PDT 8:30pm-11:00pm EDT	Monday June 24, 2024 5:30pm-8:00pm PDT 8:30pm-11:00pm EDT	Monday July 1, 2024 5:30pm-8:00pm PDT 8:30pm-11:00pm EDT	Monday July 8, 2024 5:30pm-8:00pm PDT 8:30pm-11:00pm EDT
Eastern Hemisphere	Tuesday June 18, 2024 8:30am-11:00am HKT 10:30am-1:00pm AEST	Tuesday June 25, 2024 8:30am-11:00am HKT 10:30am-1:00pm AEST	Tuesday July 2, 2024 8:30am-11:00am HKT 10:30am-1:00pm AEST	Tuesday July 9, 2024 8:30am-11:00am HKT 10:30am-1:00pm AEST

TRAINING SESSIONS:

This course consists of four (4) virtual sessions that will provide key insights, learnings, and tools that you can apply in your community development work. Click the title of each session below to display the topics that will be covered during that session.

SESSION 1: Embracing an Appreciative Approach to Community Development

TOPICS COVERED DURING THIS SESSION:

An Appreciative approach to community development.

The Paradigm Shift: Traditional/Deficit approach Vs. Appreciative/Asset Based Community Development approach.

AI principles – Guiding our work with communities.

How we see our Communities (Psychological theories -The Pygmalion Effect, Heliotropic Effect in the Context of Working with Marginalised/Disenfranchised/Disadvantaged communities).

SESSION 2: Words Create Communities - How Our Words & Thoughts Shape Our Communities

TOPICS COVERED DURING THIS SESSION:

Flip the Script: Reframing Problems to Create Possibilities/Opportunities.

Words Create Communities – the Power of Language & Words in creating Thriving Communities.

Shifting Perceptions:

- Challenging Negative/Derogatory labels.

- Cultivating Stories and Successes.

SESSION 3: Igniting ‘Sparks’ & Activating Assets

TOPICS COVERED DURING THIS SESSION:

Discovering Strengths & Assets: Igniting Sparks in People & Communities.

Appreciative Inquiry Questions & Conversations: formulating and articulating generative and positive questions.

Soliciting Positive Stories and Finding Out What Works.

SESSION 4: Tools for Community Conversations & Change

TOPICS COVERED DURING THIS SESSION:

Community Consultations and Conversations: Applying an Appreciative Inquiry approach for Citizen-Centered outcomes.

AI 5D cycle for implementing community actions, plans, and change.

Open Space Technology: highly participatory, inclusive, and collaborative method for large group/community meetings.

Commitment Wall.

DESIGNED FOR:

This course is ideal for:

Community development, engagement, and consultation workers and practitioners.

Individuals that work with specific community groups (e.g., youth, family support, seniors).

Students and graduates interested in working in community.

Entrepreneurs and organizations interested in their social impact, creating a community footprint, and supporting their communities.

Anyone who volunteers, works with, or serves the community in some capacity to improve the development and capacity of communities.

PROGRAM OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

This course can be delivered for groups and organizations who wish to train a large number of individuals who wish to support their community development efforts with appreciative inquiry. Please complete the CONTACT US form to receive more information about hosting a private course for your group.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

SOAR Design Workshop

IDENTIFY OPPORTUNITIES TO APPLY & DESIGN SOAR

This SOAR Design Workshop is an engaging and collaborative session where we will explore a variety of SOAR designs from team to the division, department, organization, and industry level. During this workshop, participants will learn how to design SOAR engagements to their client or organization’s wishes. There will also be a case scenario on how to help an executive leader learn how to use SOAR.

SOAR DESIGN WORKSHOP DATES & TIMES:

There are two workshops available for you to maximize your SOAR learning, planning, and application: Learning to SOAR and SOAR Design. Below are the dates and times for both workshops. Please note: Learning to SOAR is a pre-requisite for the SOAR Design workshop.

LEARNING TO SOAR Workshop Thursday, April 18, 2024 9:00am-4:00pm Eastern Time	SOAR DESIGN Workshop Friday, May 10, 2024 9am-12pm Eastern Time
Pre-requisite: None	Pre-requisite: Learning to SOAR

SOAR DESIGN WORKSHOP CONTENT:

By utilizing the SOAR framework, attendees gain a holistic perspective, fostering a positive and proactive approach to strategy and strategic planning. This interactive session guides participants on how their SOAR designs connect to mission with purpose, encourage teamwork, align those around a shared vision, and and ultimately leads to the development of actionable strategies and plans that maximize a team or an organization’s potential for success.

Participants will come to this session with at least one draft of a SOAR strategic engagement. Time will be allotted for asking about SOAR designs and engagements.

PURPOSE:

Identify opportunities to apply and design SOAR engagements.

LEARNING OBJECTIVES:

Recognize and target opportunities for applying SOAR at multiple levels of your organization.

Review a variety of SOAR-based templates.

Case Scenario: What Would You Do?

Draft a SOAR Strategy or Strategic Planning Design.

We used SOAR to work with our global team members. The results: strategic direction and strategies for growth. Learning to SOAR: Creating Strategy that Inspires Innovation and Engagement has the proven research and applications to easily make SOAR part of your strategic toolkit.
– Ron Reidy, Ph.D., Senior Advisor, Dell Technologies /Education Services

ADDITIONAL WORKSHOP INFORMATION:

REQUIRED BOOK

The SOAR workshops utilize the book, Learning to SOAR: Creating Strategy that Inspires Innovation and Engagement by Jacqueline Stavros and Gina Hinrichs.

You will need to purchase this book prior to the start of this course. This book is available in electronic or paperback versions. Please select the version that is in alignment with your learning style and preference.

Buy SOAR Book

METHOD OF DELIVERY:

This program will be delivered using Zoom and will be using various Zoom features, including the Zoom annotation tool. To maximize your learning experience and engagement, please participate in this course on your computer (desktop or laptop). You will receive a Zoom meeting link in a separate email two weeks prior to the event.

LETTER OF COMPLETION

To obtain a letter of completion each participant must actively participate and complete the workshop. Letters of completion include your name, date of your training, and number of classroom hours earned and will be presented to participants after the training.

WORKSHOP OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

This workshop can be delivered for groups and organizations who wish to train a large number of individuals on the SOAR framework to support their strategic and planning efforts. Please complete the CONTACT US form to receive more information about hosting a private course for your group.

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

Learning to SOAR: Creating Strategies & Strategic Plans That Invite Innovation and Engagement

DEVELOP STRATEGY & ENGAGEMENT USING SOAR FRAMEWORK

This workshop provides participants with a foundational understanding of the powerful SOAR framework—Strengths, Opportunities, Aspirations, and Results—designed to enhance strategic thinking, strategizing, planning, and leading. Attendees will learn to recognize and harness their organization’s internal strengths, identify external opportunities, clarify their aspirations, and define specific results they aspire to achieve.

Through interactive discussions and practical examples, this workshop equips participants with the tools and mindset to adopt a proactive, appreciative, and positive approach to strategy development, fostering innovation, and driving sustainable growth within their organizations. Whether applied to business, personal development, or team dynamics, this workshop serves as a gateway to unleashing the full potential of the SOAR framework.

Utilize SOAR’s positive framework to enhance your ability to strategize, lead, and plan effectively.

SOAR WORKSHOP DATES & TIMES:

LEARNING TO SOAR Workshop Thursday, April 18, 2024 9:00am-4:00pm Eastern Time	SOAR DESIGN Workshop Friday, May 10, 2024 9am-12pm Eastern Time
Pre-requisite: None	Pre-requisite: Learning to SOAR

LEARNING TO SOAR WORKSHOP DESCRIPTION:

SOAR, a positive approach to strategic thinking, planning, leading, conversations, and operating allows anyone at any level in an organization to create strategy and strategic plans.

The operating system of SOAR is Appreciative Inquiry, which is one of the most effective and widely used approaches for strategic change. You will learn how to engage your teams in strategic conversations using SOAR to:

Increase engagement, productivity, commitment, and effectiveness at multiple levels in your organization.

Develop strategies by providing a flexible approach that emphasizes strengths and opportunities, aligning them with aspirations and results.

Create strategic plans with values, vision, mission, purpose, and goals.

Promote positive and forward-thinking, appreciative mindset.

Develop your personal strategic leadership development strategy plan.

SOAR is a valuable framework and approach for organizations looking to take a proactive and positive approach to strategic development, focusing on leveraging their existing strengths and external opportunities to achieve their aspirations and desired results.

SOAR is a whole systems approach to strategic planning and invited inclusiveness and psychological safe space for us to learn. Jackie shared how her human operating system is Appreciative Inquiry (AI). I was able to galvanize leadership, engage all, and strengthen collaboration.
– Goren B. Dillard, MSOD, CASE, Urban League

LEARNING TO SOAR WORKSHOP CONTENT:

Learning to SOAR: Creating Strategies & Strategic Plans that Invite Innovation and Engagement consists of five (5) modules that will provide key insights, learnings, and tools that you can apply in your strategic leadership. Click the title of each module below to display its purpose and learning objectives.

MODULE 1: Strategic Thinking

PURPOSE:

Introduce the value of cultivating strategic thinking skills from an appreciative mindset.

LEARNING OBJECTIVES:

Understand the importance of strategic thinking as cognitive process and mindset.

Learn language of strategy and strategic planning.

Share the history of positive organization science/scholarship (POS).

Introduce Appreciative Inquiry (AI) as the operating system of SOAR.

MODULE 2: Learn SOAR

PURPOSE:

Introduce SOAR framework and approach, its purpose, and how it can be applied in different contexts from strategy to strategic planning and leadership development.

LEARNING OBJECTIVES:

Learn the essence and flexibility of SOAR.

Understand the efficacy of the SOAR elements.

Show how SOAR builds upon SWOT.

Case 1: Strategic Conversation: Revitalization Strategy.

Introduce 3 Key Strategic Factors of SOAR.

MODULE 3: Strategic Applications of SOAR

PURPOSE:

Learn how to apply SOAR at various levels in an organization.

LEARNING OBJECTIVES:

Learn how to apply SOAR in:

- every day strategic conversations.

- coaching and mentoring others.

- creating strategies (Quick SOAR)

Case 2: SOAR: Creating a Strategy at Division Level.

Case 3: SOAR: Strategic Coaching Approach to High-Performing Culture.

MODULE 4: Strategic Planning - SOAR with the Appreciative Inquiry 5-D Cycle

PURPOSE:

Learn how to use SOAR for system-wide strategic planning or change with the Appreciative Inquiry (AI) 5-D/5-I Cycle.

LEARNING OBJECTIVES:

Learn how to involve stakeholder representation on your strategic planning team.

Share the evolution of SOAR with the AI 5-D/5-I Cycle.

Case 4: Creating a Whole System Strategic Plan.

MODULE 5: SOAR into your Potential with Purpose

PURPOSE:

Learn how to use SOAR at the level of self to develop effective leadership skills for your strategic leadership development plan.

LEARNING OBJECTIVES:

Learn how to identify your values, vision, and mission with purpose.

Identify your current strengths as a leader and what weakness you might wish to explore to turn it into an opportunity to cultivate a strength.

Explore opportunities for leadership growth and development.

Determine your leadership aspirations: what type of leader are you and want to further develop into?

How to establish specific, measurable results you want to achieve in your leadership development.

Formulate your leadership strategies, plans, and future learning resources.

ADDITIONAL WORKSHOP INFORMATION:

REQUIRED BOOK

The SOAR workshops utilize the book, Learning to SOAR: Creating Strategy that Inspires Innovation and Engagement by Jacqueline Stavros and Gina Hinrichs.

Buy SOAR Book

METHOD OF DELIVERY:

LETTER OF COMPLETION

WORKSHOP OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

SOAR Design Workshop

IDENTIFY OPPORTUNITIES TO APPLY & DESIGN SOAR

SOAR DESIGN WORKSHOP DATES & TIMES:

LEARNING TO SOAR Workshop April 11-12, 2024 9am-12pm Pacific / 12pm-3pm Eastern	SOAR DESIGN Workshop May 9, 2024 9am-12pm Pacific / 12pm-3pm Eastern
Pre-requisite: None	Pre-requisite: Learning to SOAR

SOAR DESIGN WORKSHOP CONTENT:

Participants will come to this session with at least one draft of a SOAR strategic engagement. Time will be allotted for asking about SOAR designs and engagements.

PURPOSE:

Identify opportunities to apply and design SOAR engagements.

LEARNING OBJECTIVES:

Recognize and target opportunities for applying SOAR at multiple levels of your organization.

Review a variety of SOAR-based templates.

Case Scenario: What Would You Do?

Draft a SOAR Strategy or Strategic Planning Design.

ADDITIONAL WORKSHOP INFORMATION:

REQUIRED BOOK

The SOAR workshops utilize the book, Learning to SOAR: Creating Strategy that Inspires Innovation and Engagement by Jacqueline Stavros and Gina Hinrichs.

Buy SOAR Book

METHOD OF DELIVERY:

LETTER OF COMPLETION

WORKSHOP OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

Learning to SOAR: Creating Strategies & Strategic Plans That Invite Innovation and Engagement

DEVELOP STRATEGY & ENGAGEMENT USING SOAR FRAMEWORK

Utilize SOAR’s positive framework to enhance your ability to strategize, lead, and plan effectively.

SOAR WORKSHOP DATES & TIMES:

LEARNING TO SOAR Workshop April 11-12, 2024 9am-12pm Pacific / 12pm-3pm Eastern	SOAR DESIGN Workshop May 9, 2024 9am-12pm Pacific / 12pm-3pm Eastern
Pre-requisite: None	Pre-requisite: Learning to SOAR

LEARNING TO SOAR WORKSHOP DESCRIPTION:

SOAR, a positive approach to strategic thinking, planning, leading, conversations, and operating allows anyone at any level in an organization to create strategy and strategic plans.

Increase engagement, productivity, commitment, and effectiveness at multiple levels in your organization.

Develop strategies by providing a flexible approach that emphasizes strengths and opportunities, aligning them with aspirations and results.

Create strategic plans with values, vision, mission, purpose, and goals.

Promote positive and forward-thinking, appreciative mindset.

Develop your personal strategic leadership development strategy plan.

LEARNING TO SOAR WORKSHOP CONTENT:

MODULE 1: Strategic Thinking

PURPOSE:

Introduce the value of cultivating strategic thinking skills from an appreciative mindset.

LEARNING OBJECTIVES:

Understand the importance of strategic thinking as cognitive process and mindset.

Learn language of strategy and strategic planning.

Share the history of positive organization science/scholarship (POS).

Introduce Appreciative Inquiry (AI) as the operating system of SOAR.

MODULE 2: Learn SOAR

PURPOSE:

Introduce SOAR framework and approach, its purpose, and how it can be applied in different contexts from strategy to strategic planning and leadership development.

LEARNING OBJECTIVES:

Learn the essence and flexibility of SOAR.

Understand the efficacy of the SOAR elements.

Show how SOAR builds upon SWOT.

Case 1: Strategic Conversation: Revitalization Strategy.

Introduce 3 Key Strategic Factors of SOAR.

MODULE 3: Strategic Applications of SOAR

PURPOSE:

Learn how to apply SOAR at various levels in an organization.

LEARNING OBJECTIVES:

Learn how to apply SOAR in:

- every day strategic conversations.

- coaching and mentoring others.

- creating strategies (Quick SOAR)

Case 2: SOAR: Creating a Strategy at Division Level.

Case 3: SOAR: Strategic Coaching Approach to High-Performing Culture.

MODULE 4: Strategic Planning - SOAR with the Appreciative Inquiry 5-D Cycle

PURPOSE:

Learn how to use SOAR for system-wide strategic planning or change with the Appreciative Inquiry (AI) 5-D/5-I Cycle.

LEARNING OBJECTIVES:

Learn how to involve stakeholder representation on your strategic planning team.

Share the evolution of SOAR with the AI 5-D/5-I Cycle.

Case 4: Creating a Whole System Strategic Plan.

MODULE 5: SOAR into your Potential with Purpose

PURPOSE:

Learn how to use SOAR at the level of self to develop effective leadership skills for your strategic leadership development plan.

LEARNING OBJECTIVES:

Learn how to identify your values, vision, and mission with purpose.

Identify your current strengths as a leader and what weakness you might wish to explore to turn it into an opportunity to cultivate a strength.

Explore opportunities for leadership growth and development.

Determine your leadership aspirations: what type of leader are you and want to further develop into?

How to establish specific, measurable results you want to achieve in your leadership development.

Formulate your leadership strategies, plans, and future learning resources.

ADDITIONAL WORKSHOP INFORMATION:

REQUIRED BOOK

The SOAR workshops utilize the book, Learning to SOAR: Creating Strategy that Inspires Innovation and Engagement by Jacqueline Stavros and Gina Hinrichs.

Buy SOAR Book

METHOD OF DELIVERY:

LETTER OF COMPLETION

WORKSHOP OFFERED IN PARTNERSHIP WITH:

WANT TO TRAIN A TEAM OR GROUP?

SEE PAYMENT OPTIONS

VIEW REFUND POLICY

VIEW PRIVACY POLICY

SEE TERMS & CONDITIONS

Monday Kickstarters Holiday Series

KICKSTART YOUR CONVERSATIONS THIS HOLIDAY SEASON

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters Holiday Series invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

We are living in challenging times, many of us juggle stress, concerns, and challenges daily. We can move forward in ways that offer renewal, reinvention, and resiliency simply by changing our conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2
MONDAY December 2, 2024	MONDAY December 9, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

Monday Kickstarters Holiday Series is a 2-part virtual series designed to provide you the opportunity to practice asking generative questions to change the way you think about things, interact with others, and create a possibility mindset by talking about what you want instead of what you don’t want. The two practices—generative questions and positive framing–allow you to address even the most challenging problems with creativity and energy.

You do not need to attend both sessions to benefit from this virtual series. Please feel free to pop in and out of these sessions as necessary. We encourage you to invite your friends, families, and colleagues who may benefit from these sessions – all are welcome to participate. You only need to register once to participate in the two (2) virtual sessions.

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

To prepare for these live conversations, please view this 3-minute Instructional Video, which provides an overview and instructions for the Kickstarters sessions. We also encourage you to download our free Conversation toolkit and the Preface and Introduction to Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, available at https://conversationsworthhaving.today/

METHOD OF DELIVERY

These live events will be delivered using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with.

You will receive the Zoom login information upon registration. If you have any questions about this event or have difficulty connecting in Zoom, please contact Kelly Stewart at kelly@thepositivebusiness.com.

This free event is open to everyone, however due to Zoom limitations, only the first 100 participants to log on will be able to participate in each of the live scheduled webinars. We encourage participants to log onto Zoom early to secure their seat.

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Monday Kickstarters: Turn Challenges into Conversations Worth Having

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2	WEEK 3	WEEK 4
MONDAY September 9, 2024	MONDAY September 16, 2024	MONDAY September 23, 2024	MONDAY September 30, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

Monday Kickstarters is a 4-part virtual series designed to provide you the opportunity to practice asking generative questions to change the way you think about things, interact with others, and create a possibility mindset by talking about what you want instead of what you don’t want. The two practices—generative questions and positive framing–allow you to address even the most challenging problems with creativity and energy.

You do not need to attend all 4 sessions to benefit from this virtual series. Please feel free to pop in and out of these sessions as necessary. We encourage you to invite your friends, families, and colleagues who may benefit from these sessions – all are welcome to participate. You only need to register once to participate in the four (4) weekly sessions.

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL MONDAY KICKSTARTERS INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Monday Kickstarters: Turn Challenges into Conversations Worth Having

TURN CHALLENGES INTO CONVERSATIONS WORTH HAVING

The nature of our conversation is fateful. The way we think and talk about any given situation determines whether we feel energized and good about it, or drained and exhausted. Grounded in the book, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement, Monday Kickstarters invites participants to transform negative, problematic, and stressful interactions they are experiencing into life-giving and generative conversations.

EVENT DATES AND TIMES:

WEEK 1	WEEK 2	WEEK 3	WEEK 4
MONDAY March 4, 2024	MONDAY March 11, 2024	MONDAY March 18, 2024	MONDAY March 25, 2024
9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET	9:30am-10:00am PT 12:30pm-1:00pm ET

MONDAY KICKSTARTERS OVERVIEW:

LEARNING OUTCOMES:

After participating in this event, you will walk away better prepared to:

Shift your mindset to foster resilience and positivity;

Fuel productive and meaningful engagement;

Communicate effectively with colleagues, constituents, and family;

Ask questions that communicate care and deepen connection;

Frame complex problems to inspire creativity and innovative solutions.

ADDITIONAL PROGRAM INFORMATION:

EVENT VIDEOS AND MATERIALS

METHOD OF DELIVERY

CONTINUED LEARNING AND PRACTICE

If you wish to continue learning about Conversations Worth Having, we invite you to join us for the virtual Conversations Worth Having Bootcamps.

Conversation Bootcamp

Strategic Conversation Bootcamp

EVENT IS OFFERED IN COLLABORATION WITH

Conversations Worth Having Trainer Certification

GET CERTIFIED TO TEACH CONVERSATIONS WORTH HAVING

Communication remains one of the top issues for employees in most organizations. Conversations Worth Having (CWH) certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings.

CWH CERTIFICATION DATES & TIMES:

Empower your future with the Conversations Worth Having trainer certification course. Attend Day 1 for certification in Conversations Worth Having and attend Days 1 and 2 to pursue dual certification in Conversations Worth Having and Strategic Conversations.

SINGLE CERTIFICATION Conversations Worth Having (CWH) Certification	DUAL CERTIFICATION Strategic Conversations Certification
Must Complete Day 1	Must Complete Days 1 and 2
DAY 1 Thursday, September 5, 2024	DAY 2 Friday, September 6, 2024
8:00am-2:00pm PDT 11:00am-5:00pm EDT 3:00pm-9:00pm GMT	8:00am-2:00pm PDT 11:00am-5:00pm EDT 3:00pm-9:00pm GMT

CWH TRAINER CERTIFICATION OVERVIEW

Conversations Worth Having Trainer Certification courses are intensive experiential learning opportunities that combine the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement anytime, anywhere, and in any situation.

CWH Trainer certification is endorsed by the CWH Institute, The Center for Appreciative Inquiry, and the Cooperrider Center for Appreciative Inquiry.

LEARNING OUTCOMES

Following the CWH certification course, participants will be prepared to:

Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.

Use the Training Guidebook, card deck, and other materials to enhance the learning experience for participants.

Deliver portions of the training with coaching and feedback.

Become effective at using case studies, activities, exercises, videos, and slides to support participant learning.

Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.

Become skilled at turning conflict, challenges, and problems into conversations worth having.

CERTIFICATION OPTIONS

Participants have two CWH Certification options to choose from: CWH Certification and CWH Dual Certification. CWH Certifications endorse you to officially provide the Conversation Worth Having Bootcamp in part or whole.

Young professional man smiling and holding a coffee cup, in an online conversation worth having certification course

SINGLE CWH CERTIFICATION

Deepen your ability to foster conversations worth having, expand your creative thinking about how to use the materials, and work with others to design delivery of the materials to serve your clients, organization, or community.

Prerequisite: successful completion of the Conversation Bootcamp.

Duration: 1-day, 6-hour intensive training delivered virtually consisting of instruction and applied practice.

Smiling woman sitting at a table in a wheelchair learning on a laptop as she participates in the Conversations Worth Having Dual Certification course.

DUAL CWH CERTIFICATION

Develop your value as a leader by combining strategic thinking and planning with strategic conversations and work with others to design delivery of the materials to serve your clients, organization, and community.

Prerequisite: successful completion of the Conversation Bootcamp and Strategic Conversations Bootcamp.

Duration: 2-day intensive training delivered virtually; each day consists of 6 hours of instruction and applied practice.

REGISTRATION BENEFITS

Participants enrolled in CWH Trainer Certification courses will have everything they need to teach Conversations Worth Having and implement the bootcamps for which they are certified.

AS A PARTICIPANT:

Registration in the CWH Certification course includes:

Minimum of one-year (1) access to the latest online training materials.

CWH Training PowerPoint slides and agendas.

Participant workbook.

CWH Study Guide.

CWH WoJo.

CWH Bootcamp videos.

Case studies, stories, and activities.

Certificate of Completion template.

CWH marketing and promotional materials.

Ability to co-brand materials.

CWHConnect Calls: Community of Practice (connect, share, and learn among CWH trainers).

Consulting and training referrals.

AS A CERTIFIED CWH TRAINER:

In addition to the benefits listed above, certified CWH trainers will also enjoy:

A profile listing on the CWH Institute website.

Opportunity to work with the CWH Community in ways that may increase professional exposure, credibility, and residual income.

Opportunity to submit open trainings through The Center for Appreciative Inquiry and CWH Institute website.

A SOAR profile to help you better understand your natural capacity for strategic thinking, planning, and leading (available to participants enrolled in dual CWH certification for Strategic Conversations).

CERTIFICATION DESIGNED FOR

This certification course is designed for practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals, including:

• Managers and leaders.
• Training and development practitioners.
• Human resource professionals.
• Organization development professionals.

• Talent management practitioners.
• Coaches.
• Internal and external consultants.
• Teachers, school counselors, and principals.

METHOD OF DELIVERY

Conversations Worth Having Trainer Certification courses are delivered live and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. The first email will be sent two weeks prior to the event; the second to be sent the day before the course begins.

CWH CERTIFICATION COURSE OFFERED IN PARTNERSHIP WITH

Strategic Conversation Bootcamp

WHOLE SYSTEMS CHANGE WITH STRATEGIC CONVERSATIONS

A lack of strategic thinking and planning in organizations is costly. The greatest expense is the investment of time and resources into activities that do not support company goals or the mission. In addition, employees show up, do their work, and go home. This results in missed opportunities. Without a context for their work, employees are not inspired to think or plan creatively about process improvement, innovation, or cost savings. And anyone who has tried knows, it can be a struggle to get teams to buy-in to strategic goals, much less think and work in alignment with those goals.

BOOTCAMP DATES AND TIMES:

The Strategic Conversation Bootcamp consists of two virtual sessions with each session lasting 2.5 hours. Below are the dates and times of both bootcamp sessions.

SESSION 1	SESSION 2
TUESDAY October 15, 2024	THURSDAY October 17, 2024
9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST	9:00am-11:30am EDT 1:00pm-3:30pm GMT 2:00pm-4:30pm BST

Please note: ALL virtual sessions for the strategic conversation bootcamp will be recorded and saved for participants who are unable to attend a scheduled webinar. Links to the recordings will be provided so that participants can view/listen to the recording at a time that works best for them.

STRATEGIC CONVERSATION BOOTCAMP OVERVIEW:

Develop your capacity to foster whole system strategic planning, thinking, and leading with Strategic Conversations. Organizations poised for growth and success have leaders who are adopting strategic thinking as an on-going way of doing business and strategic planning that engages employees across the whole organization as well as external stakeholders. They engage everyone in developing agile plans, cycles of experimentation and learning, innovation, and measuring actions against relevant metrics.

Strategic Conversations Bootcamp will teach you how to incorporate two powerful methodologies – SOAR and the Appreciative Inquiry 5-D Cycle – to support and develop your capacity to have strategic conversations at the level of the individual, team, division, and the whole organization or community.

BOOTCAMP MODULES

The Strategic Conversation Bootcamp consists of four (4) modules. Click on any of the module titles below to display the purpose and learning objectives for each session.

MODULE 1: VALUING STRATEGIC THINKING

VALUING STRATEGIC THINKING

PURPOSE: Appreciate the value of strategic thinking and adopt an appreciative framework for strategic conversations.

LEARNING OBJECTIVES:
• Practice framing and asking generative questions for simple strategic conversations.
• Recognize the 3 key factors of strategic conversations and the basic principles for leading them.
• Adopt an Appreciative Inquiry framework for strategic thinking.
• Understand the importance of strategic conversations and the role generative questions and positive framing play.

MODULE 2: FOSTERING SOAR CONVERSATIONS

FOSTERING SOAR CONVERSATIONS

PURPOSE: Learn how to use SOAR to frame strategic conversations.

LEARNING OBJECTIVES:
• Understand the SOAR Framework for strategic thinking.
• Experience SOAR as a positive approach for strategic conversations.
• Practice positive framing and generative questions using SOAR at various levels in the organization.

MODULE 3: THE APPRECIATIVE INQUIRY 5-D CYCLE

THE APPRECIATIVE INQUIRY 5-D CYCLE

PURPOSE: Entertain strategic conversations at scale, e.g., strategic planning or whole system change, using the Appreciative Inquiry (AI) 5-D Cycle.

LEARNING OBJECTIVES:
• Learn how you engage whole systems in strategic conversations.
• Use two AI practices (positive framing & generative questions) to frame a topic and craft an inquiry.
• Identify opportunities to facilitate whole system conversations.

MODULE 4: STRATEGIC AREA FOR APPLICATION

STRATEGIC AREA FOR APPLICATION

PURPOSE: Build capacity for practical application of SOAR and the Appreciative Inquiry 5-D Cycle.

LEARNING OBJECTIVES:
• Deepen your capacity to foster strategic conversations.
• Design and share a prototype for a strategic conversation.
• Practice giving and receiving feedforward.

BOOTCAMP OUTCOMES

This bootcamp will prepare you to engage your teams in strategic conversations that can:

Increase productivity, engagements, and organizational effectiveness;

Reduce costs, misalignment, and conflicts;

Improve customer service levels;

Innovate in the face of challenges;

Make a positive contribution to the bottom line.

Using two very powerful methodologies (SOAR and the Appreciative Inquiry 5-D Cycle), you will have the tools to engage teams from a whole system perspective in conversations to:

Address short- and long-term challenges, systems, and innovation;

Explore strengths, dynamic capabilities, and opportunities;

Develop or re-evaluate organization’s values, vision, and mission statements;

Set goals, objectives, strategies, and action plans;

Clarify roles, relationships, and expectations;

Track progress through regular cycles of action learning.

ADDITIONAL BOOTCAMP INFORMATION

METHOD OF DELIVERY

These live events will be delivered and recorded using Zoom. You can participate in these live events using any device: computer, tablet, or mobile. Please participate using the dial-in method you feel most comfortable with. You will receive the meeting login information from your trainers in two separate emails. First email will be sent two weeks prior to the event; the second to be sent the day before the bootcamp.

We invite you to learn more about the CONVERSATIONS BOOTCAMP also offered in partnership with Conversations Worth Having.

BOOTCAMP OFFERED IN PARTNERSHIP WITH

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