Conversations Worth Having (CWH) – Virtual Trainer Certification

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September 10, 2020 @ 11:30 am - September 12, 2020 @ 2:30 pm EDT - Virtual Event

Virtual CWH Trainer Certification Schedule:

Day 1: Thursday, September 10, 2020 from 11:30am-5:30pm (Eastern Time)
Day 2: Friday, September 11, 2020 from 11:30am-5:30pm (Eastern Time)
Day 3: Saturday, September 12, 2020 from 11:30am-2:30pm (Eastern Time)

**Days 1 and 2 include 45 minutes for lunch and two short breaks. Day 3 includes one short break.

CWH Trainer Certification Overview

Communication remains one of the top issues for employees in most organizations. Conversations Worth Having (CWH) certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings. The certification program is designed to ensure that as a trainer, you will be confident and effective. Trainers must complete the 2-day Conversation Bootcamp on Conversations Worth Having and Strategic Conversations prior to attending the 2.5-day CWH training for trainers.

This certification is an intensive, experiential learning opportunity that combines the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement any time, any where, and in any situation. Certification requires successful completion of the 2.5-day CWH training for trainers’ program, an online final evaluation process, and acceptance of a professional project.


Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.
Use the Training Guidebook, card deck, and other materials to enhance the learning experience for participants.
Become effective at using case studies, activities, exercises, videos, and slides to support participant learning.
Deliver portions of the training with coaching and feedback.
Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.
Become skilled at turning conflict and problems into conversations worth having.


Certified trainers will have everything they need to begin to implement Conversation Bootcamps and teach Conversations Worth Having. Trainers may list their profile on the Conversations Worth Having Training website. They will also have on-line access to the latest training materials. These materials include:

Trainer’s Guidebook
Training PowerPoint slides and outline
Participant Workbook/Journal
Deck of generative question cards
Case studies, stories, and activities
Marketing materials
Ability to co-brand materials

In addition, certified trainers will receive their SOAR profile. This profile helps you understand your natural capacity for strategic thinking, planning, and leading.


Our goal is to certify practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals. This includes:

Managers and leaders
Training and development practitioners
Human resource professionals
Organization development professionals
Talent management practitioners
Internal and external consultants
Teachers, school counselors, and principals


Conversation Bootcamps 1 and 2: Conversations Worth Having and Strategic Conversations


Two and one half day in virtual training includes one year of on-line access to the latest training materials, Trainer Workbook, listing on our website, and quarterly CWH trainer calls. Additional coaching is available.

Conversations Worth Having (CWH) Bootcamps are Co-Sponsored by:





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AI Practitioners

Cheri Torres understands that relational dynamics inform any group or organization endeavor; therefore, she works with leaders and teams to co-create positive, strength-based relationships capable of achieving extraordinary outcomes. She emphasizes excellence and success as an evolving target that is best achieved through continuous appreciation and inquiry. Working with Cheri means learning to use a simple set of tools and practices that generate human connection, positive relational dynamics, broad-based inclusion, creativity, collaborative action, and collective impact.

Cheri also partners with communities and organizations for whole systems change and strategic planning, bringing all stakeholders together for planning, design and collaborative action. She has worked across all sectors: education, social profit/NGOs, government and corporate, supporting their capacity for learning and innovation, shared leadership, teamwork and collaboration. She has trained thousands of trainers and teachers in the use and practice of Experiential Learning, Appreciative Inquiry and other strength-based practices with a particular focus on leadership development, teamwork, creativity, and collaboration. In addition to North America, she has worked in Mexico, South America, Europe and India. Learn More>

Jackie Stavros’ passion is working with others to discover their strengths, identify opportunities and create a plan with meaningful results for positive change! She is internationally recognized for her creation of SOAR, a positive approach to strategic thinking, planning, and leading that focuses on strengths, opportunities, aspirations and results in strategic conversations. The heart of her work is using Appreciative Inquiry (AI), one of the most popular approaches to positive change – that is bringing out the best in people, their organizations, and communities to fuel conversations worth having that produce meaningful engagement and results. She has presented her research and work in over 25 countries.

Jackie has been integrating strengths-based, whole system practices into her research, teaching, training, coaching, and consulting work to strengthen relationships, impact performance, and create positive change. She works with organizations in leadership development, team-building, and strategic planning. She helps organizations identify and articulate their values, vision, mission, strategy, and strategic initiatives and build collaborative teams and communities for results-oriented action. She has worked across all sectors including for-profit, non-profit, government, and a wide spectrum of industries. Learn More>


Virtual Event


Melissa Robaina – Center for Appreciative Inquiry
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